Do you have a question about Canvas or do you experience a problem while using the system?

1. Click on the Help button at the bottom of the Global Navigation Menu on the left side of your screen. There you will find the Canvas Guides and the Canvas Community. The Canvas Guides contain a lot of explanatory documents and videos, created by the Canvas Documentation Team. In the Canvas Community you can ask questions and find answers from Canvas users all over the world. Both websites provide excellent search capabilities.

Watch this video to learn how to use the Guides in Canvas:

Please note: the Canvas interface in this video is slightly different. In this video you find the navigation bar at the top of your screen (instead of the left) and it has a different color. However, the buttons and functionalities are exactly the same.

2. Consult other teachers at your faculty. They might be able to answer your questions or know the solution to your problem.

3. Check out the FAQ's for a possible answer to your question.

4. Contact your Faculty Administrators for further assistance.