Do you have a question about Canvas or do you experience a problem while using the system?

1. Click on the Help button at the bottom of the Global Navigation Menu on the left side of your screen. There you will find the Canvas Guides and the Canvas Community. The Canvas Guides contain a lot of explanatory documents and videos, created by the Canvas Documentation Team. In the Canvas Community you can ask questions and find answers from Canvas users all over the world. Both websites provide excellent search capabilities.

Video

Watch this video to learn how to use the Guides in Canvas:

Please note: the Canvas interface in this video is slightly different. In this video you find the navigation bar at the top of your screen (instead of the left) and it has a different color. However, the buttons and functionalities are exactly the same.

2. Consult other teachers at your faculty. They might be able to answer your questions or know the solution to your problem.

3. Check out the FAQ's for a possible answer to your question.

4. Contact your Faculty Administrators for further assistance. You can find the corresponding e-mail addresses in the list below:

Faculty of Behavioural and Movement Sciences (FGB)	canvas.fgb@vu.nl Faculty contact persons: Online Education (vu.nl)
Faculty of Dentistry (ACTA)	canvas@acta.nl
Faculty of Earth and Life Sciences (FALW)	canvas.beta@vu.nl
School of Business and Economics (SBE)	canvas.sbe@vu.nl
Faculty of Humanities (FGW)	canvas.fgw@vu.nl
Faculty of Law (RCH)	canvas.rechten@vu.nl
Faculty of Sciences (FEW)	canvas.beta@vu.nl
Faculty of Social Sciences (FSW)	canvas.fsw@vu.nl
Faculty of Religion and Theology (FRT)	canvas.frt@vu.nl
Faculty of Medical Sciences (VUmc)	canvas@vumc.nl
Amstel Academy	canvas@vumc.nl
Epidemiology	epidm@vumc.nl
GERION	gerion@vumc.nl
NT2 (Dutch as a Second Language)	vu-nt2@vu.nl
UCGB / Learn Academy	learnacademy@vu.nl
Taalcentrum VU	canvas@taalcentrum-vu.nl
VU Law Academy	vulaw@vu.nl
Huisartsenopleiding VUmc	canvas-ho@vumc.nl

Need more help on other apps and issues? Then check the other help-addresses at Faculty contact persons: Online Education (vu.nl) or fill-in this form.